Write to us
Email [email protected]. We aim to reply within a few working days.
We are especially glad to hear about:
- boat schedules, fares, entry fees or park rules that have changed;
- places that have closed, moved or reopened;
- errors in any language version of the site;
- destinations or topics we should cover.
Questions about a booking
We do not sell tours, tickets or hotel rooms ourselves, and we cannot see or change reservations. For a booking made through one of our links, please contact the company you booked with:
- Tours and tickets: GetYourGuide’s customer service, via your booking confirmation or its help centre.
- Hotels: Booking.com’s customer service, via your booking confirmation.
Partnerships
Tourism offices, local guides, trekking operators and accommodation providers on Lombok are welcome to get in touch. We do not publish paid reviews.